SIA’s new website allows online booking that streamlines procedures
Singapore Airlines (SIA) customers can now book flights
on other airlines on its website www.singaporeair.com
This effectively extends its selling network by over five
times, from the 90 cities that SIA and its subsidiary SilkAir fly to, to
more than 450 destinations worldwide. These additional cities are served
mainly by its Star Alliance partners and Virgin Atlantic, and there are
plans to add more destinations over time.
SIA’s senior vice-president Marketing, Tan Chik Quee,
explained, “This is part of Singapore Airlines’ investment to offer
better service to our customers. The website is a virtual travel assistant,
offering our customers greater choice and flexibility to plan their trips
from anywhere in the world.”
Along with the latest inter-airline booking function,
customers can also book tickets for more complex trips, including multi-city
travel. For example, with the new feature, customers can create an online
booking for a flight from London to Phuket with a stopover in Singapore.
Previously, such an itinerary required two separate bookings for the
respective sectors of the journey.
For KrisFlyer members (SIA’s frequent flyers), a
separate feature enables online redemption of frequent flyer miles for
tickets. This applies to any of the 44 SIA destinations that offer
electronic ticketing (e-ticketing).
In addition, KrisFlyer members can review their most
current mile accruals 24 hours after the completion of the flight and check
out the latest news and promotions.
The new features on www. singaporeair.com are part of a
multi-million e-commerce development plan. Forthcoming features include
facilities to enable customers to amend their travel bookings online and
book travel packages with hotel accommodation.
The features are available globally on SIA’s websites
in 37 countries in five languages - English, simplified Mandarin, Japanese,
Korean and French.
Mae Fah Luang Garden - legacy of Her Royal Highness the Princess Mother
The Mae Fah Luang Garden on Doi Tung in Chiang Rai
Province has always mesmerized visitors. The gardens are a legacy of Her
Royal Highness the Princess Mother and are located on the slopes just below
the Royal Villa.
A statue inscribed with the word “continuity” was
erected to commemorate the tireless contributions made by the Princess
Mother made to uplift the lives of poor and disadvantaged people in the
Visitors to this hillside resort come to admire the
carefully selected and very rare flora. The valley is covered with an
enormous variety of trees and plants which are native to the province.
Mae Fah Luang Arboretum is close to the garden and
contains a mixture of lush greenery and a rare collection of rhododendrons
Doi Tung was the royal abode of the Princess Mother.
Rooms with a spacious balcony overlooking the mountains and gardens are
available where visitors can spend the night.
For more details and reservation, call 02-252-7114 ext
217, 053-767-015-7. or visit the website www. doitung.org.
THAI rearranges flight schedules on European routes
Thai Airways International Plc (THAI) will rearrange its
flight schedules on some European routes during the low season. THAI
President Kanok Abhiradee announced that the national flag carrier plans to
change flight schedules on the European routes between March 31 and October
“During the so-called low season period, there will be
3 flights a week for the Bangkok- Zurich-Geneva and the Bangkok-Athens
routes; while 4 flights a week will be offered for the Bangkok-Zurich
route,” Kanok stated.
For its domestic services, THAI will increase its weekly
Bangkok-Krabi flights to 21, from 18, during the period. The airline’s
daily Bangkok-Mae Hong Son flights will also be raised from 3 to 5 between
March 30 and August 31.(TNA)
Orient Thai Airlines spreads its wings
Orient Thai Airline Co has received approval from the
Ministry of Communications to operate flights from Chiang Mai to Hong Kong,
starting from April 1 this year. To mark the occasion, prominent businessmen
from Hong Kong are expected to take part in the grand opening ceremony on
This is a positive step, supporting the plans to promote
Chiang Mai International Airport as the air hub in this region, by aiming to
attract more international airlines to make use of the facility. Some other
private airlines have also submitted international destination plans, while
THAI Airways International has reduced the number of its air routes, thereby
providing an opportunity for the other airlines to take over the former THAI
air routes for their operations. Meanwhile, THAI has begun servicing new
routes with flights linking Chiang Mai and Chittagong in Bangladesh.
The plan to promote Chiang Mai as the aviation hub in the
Mekong sub region is proceeding with backing from the government’s
Ministry of Communications. The Ministry also has a project to develop Pai
Airport in Mae Hong Son Province, as it has very high potential for
servicing more passengers, as it has been shown that some 60-70 percent of
tourists and visitors to Mae Hong Son travel from Pai.
America names Emirates top airline for passenger service
Air Transport World (ATW) honored the fast-growing
international carrier with the “Passenger Service Airline of the Year”
award at the recent 29th Annual Airline Achievement Awards Dinner at
Washington’s Capital Hilton Hotel. Emirates SkyCargo also won a silver
award for corporate advertising.
Jay Donoghue, ATW’s editorial director said,
“Emirates is entering the US market with top marks for excellence and
worldwide recognition. This honor, not necessarily given annually, is
awarded only when it is truly deserved. US travelers between Dubai and North
America will soon have the opportunity to learn what we at ATW have
determined: Emirates is one world-class airline.”
Emirates will launch services between the US and Dubai in
2004. Having previously won the same award in 1992, it won again this year
for delivering top quality standards to passengers in all classes of
Jim Baxter, Emirates’ vice president, North America,
said, “Every airline faced monumental pressures this year, and we’re
particularly pleased to win as we prepare to enter the highly competitive
American market. It means that people who know international air travel best
look to us as a global leader in delivering an incomparable passenger
Emirates, set up in 1985, now serves 64 cities in 45
countries with one of the world’s most modern fleets. Its First Class
features state-of-the-art airport lounges with full business facilities,
swift check-in and boarding, eight-course meals, a personal video library
and in-flight entertainment with the latest films.
Its Business Class features exclusive check-ins,
comfortable Business Lounges with Internet access, personal satellite phones
in every seat and meals planned by leading world chefs.
In Economy, ergonomically designed seats with generous
legroom go hand-in-hand with full five-course meals and warm, genuine
Emirates provides an important gateway to Asia-Pacific,
Africa and the Middle East. In 2004 it will launch daily non-stop services
between New York and its Dubai home base, and plans to fly to other North
American cities soon afterwards.