LETTERS
HEADLINES [click on headline to view story]:

Where’s the logic?

Changing airlines

Where’s the logic?

To the Editor,

This is not so much a complaint as a query re the logic of the Royal Thai Air Force. For some years I have had a pass to go through the Air Force base to the airport and immigration office but this year I was refused this privilege. They refused it on the basis that though I am the registered owner of the car I don’t have a driving license. I employ a full time driver who does have a license and I think that this is what has caused the confusion. It appears that the easiest answer was just to refuse to issue the pass. Last year they did, in fact, give me one and when that was pointed out they said, well yes, but this year they wouldn’t. For those of us who live on or near the Huay Kaew road this is a very convenient shortcut to the other side of town. If any Air Force official should read this I would be interested to hear his/her point of view.
Tony Ball
P.S. As an alternative I could sign up and become the oldest foreign recruit in the Royal Thai Air Force with his own chauffeur driven car and get free entry to and through the base.


Changing airlines

Dear Editor,
I had an experience recently that should be shared with readers. I had to change a flight because my destination was destroyed by a recent hurricane. I was amazed that the company charged me US $101.50 (4,000 baht) for a “change fee”. Furthermore, when I protested and tried to explain that I couldn’t go to a town that no longer exists – literally – I was told by the agent to just answer “yes” or “no” to his questions and “not extrapolate”. I was dumbfounded.
I used to be a long-term customer of this airline, flying internationally several times a year. No more. Sometimes a change fee is just an irritation, but sometimes it’s a
mistake.
No Longer Theirs
(Name withheld)