To the Editor:
‘In response to Lars Sossenfield’s complaint last week re discriminatory
pricing at Mandalay Club, here is an excerpt from a recent email I received
from the Tourism Authority of Thailand. I encourage Lars, and other victims
of pricing discrimination, to use this contact.
“Pricing guidelines for tourism attractions that are
wholly-owned, funded and operated by private sector operators. Current legal
guidelines on pricing stipulate unequivocally that there can only be one
price charged for entrance/admission fees and that this must also be
prominently displayed upfront.
Businesses are, however, granted the freedom to undertake
marketing and promotional activities, and may for example legally offer non-discriminatory
Thailand abides by internationally-recognized consumer
protection practices. In the event that an individual consumer feels that
they have been subject to unfair business practices, these grievances can be
filed with the Consumer Protection Board for Thai nationals or the Ministry
of Tourism and Sports Office of Tourism Development for visitors to
Reporting unethical practice: Tel/Fax: +66 (0) 2216 6512. E-mail:
[email protected] “
I will be testing this contact very soon (and probably often!).